I ordered two different products. I have received one of them, but not the other. When is the other one coming?

As our thank you and delivery emails indicate, different products have different manufacturers and so ship at different times. For instance, our pole kits for our barn owls usually ship faster than our barn owl nest boxes—even a difference of several days can occur. UPS delivery email notifications can be a little confusing in that they may say that your delivery is complete—this only refers to the product they delivered that day, not to any other products still needing shipped. With each product, you will receive a new UPS tracking email letting you know projected date of delivery.